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Her business had grown immensely by word of mouth. People had less and less time to tend to such things; she, on the other hand, had all the time in the world. The words came easily. She could write them as if she were writing a greeting card, a one-size-fits-all type of operation. Of course, she would change the names and add in a few personal details for humor. All of which her customers received with the utmost gratitude.